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The Importance of Communication In Project Management and PMP Certification

Communication is an important skill that revolves around our lives. Most of the innovative technology and high-end devices were built for the sole reason that people could communicate with one another seamlessly. In the art of project management, communication plays a key role too. One of the reasons why this is so is that receivers seldom interpret the message in the way that senders want them to. Effective communication allows senders to transfer ideas so that the receiver understands most of them. With that being said, this article highlights the importance of communication and why it’s crucial for PMP certification and project management.

Project Management, PMP Certification and Communication

In a professional sphere, communication can be defined as transferring ideas, information and other suggestions to help the team lead projects more efficiently. Project managers can convey the desired results if they have the right communication skills. However, ineffective communication can lead to a plethora of problems which can include team members not understanding what they are required to do and project managers not being able to hold their ground effectively in front of stakeholders and clients. To put it bluntly, project managers and PMP-certified professionals who can’t communicate cannot do their jobs to the fullest of their capabilities. For companies that are looking to maximise returns, this can be a huge issue.

What Are The Various Communication Channels That Are Present In A Company?

  1. Presentations: There are only a few days in a project manager’s period of work where they seldom make use of presentations. Presentations help project managers convey ideas and topics without confusion.
  1. Meetings: Meetings are the core part of any workspace where ideas are shared and refined. It’s rare for a company not to start the schedule without a meeting.
  1. Emails And Memos: Although presentations and meetings are always face-to-face, other ways of communication are through electronic means like emails and memos. Project managers must be capable enough to convey their ideas in a way the reader understands.
  1. Phone Calls: Another common channel still in use in the corporate workspace. Phone calls allow professionals to communicate quickly when an idea pops up or address issues in a project without delay.

How Can Project Managers Communicate Effectively in A Team?

  1. The first thing that PMP-certified professionals and project managers can do is opt for a primary method of communication that satisfies all the team members, especially if it’s a cross-functional team.
  1. Listen to what the team members have to say and consider their opinions. Project managers should remember that listening is also an important part of communication.
  1. Create a system where employee performance can be monitored. Let them know when they do a great job, and congratulate them. However, if they are lacking in any area, discuss with them privately and point out the areas needing improvement. This will help project managers keep track of the project and, at the same time, know the strengths and weaknesses of their team.
  1. Map out every stage of the project plan with clear-cut deadlines and highlight the roles and responsibilities of each team member. This will go a long way in ensuring the job gets done without any unnecessary hiccups.


It can be easy to overlook the importance of communication as it is not often the most discussed aspect of any project. However, a setback in any form of communication can affect the whole team and, in turn, the company’s performance. Don’t let poor communication skills get in the way of having an effective and all-round productive team. We hope this tutorial has highlighted the importance of communication and why it’s a must-have skill for any project manager. If you want to learn more about the fundamental aspects of communication in project management, you can check out our website, Education Nest, where there are hundreds of free materials curated by professionals for you to learn from!

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